Clear advice on what to fix, what to build and what to leave alone.
We look at your store, your numbers and your market, then tell you plainly where sales are slipping away and what to do first. Every recommendation comes with the reason behind it and a rough sense of the effort, so you can decide with your eyes open.
10 services
What’s included
Take one of these on its own or several together. Each is scoped to your store before any work starts.
- 01
Store reviews
A close look at your store, with a clear list of what to fix first.
- 02
Conversion testing and personalization
Testing changes against each other and tailoring pages to each shopper, so more visits turn into orders.
- 03
Customer profiles
Portraits of your real buyers, built from your own customer data.
- 04
Analytics insights
What your numbers say about how people shop your store, and what to do about it.
- 05
Market and competitor research
Where your brand stands against the market today, and where it can win.
- 06
Goals and success measures
Agreeing on the handful of numbers that show whether the work is paying off.
- 07
Idea workshops
Working sessions with your team to shape new features, launches and campaigns.
- 08
Roadmaps and priorities
A plan that ranks the work by likely payoff against the effort it takes.
- 09
Search engine optimization (SEO)
Helping your store show up in Google, through technical fixes and content people search for.
- 10
Competitor feature reviews
Comparing what your store does with the brands you compete with, to find gaps worth closing.
Grounded in your own numbers
We start with what your store already knows: your analytics, your orders, your reviews and your customers' own words. Opinions come after the evidence, not before it.
More in strategy
Your brand has somewhere to go. Let's get it there.
Tell us what you sell and what you'd like advice to do for it. We'll reply with a plain answer on scope and timing.