Emails that look like your store, from the order receipt to the launch.
We design the emails your customers receive: order confirmations, shipping updates, welcome series and marketing campaigns. The templates are built in Shopify and your email platform, such as Klaviyo, using your fonts, colors and photography, then tested in the email apps people actually use on phones and computers.
The emails customers wait for
Order and shipping emails are the ones customers open and watch for, yet many stores leave them on the plain default template. We design them with the same care as your product pages, with clear order details, useful links and a reason to come back and shop again.
What’s included
- 01
Branded order, shipping and refund notification templates
- 02
Reusable templates for campaigns and newsletters
- 03
Testing across common email apps and phones
- 04
Editable blocks your team can update without code
Every message counts
An order email arrives at the moment a customer is most excited about your brand. It should look like it came from the same place they just bought from.
More in look and feel
Look and feel
- Store designPage designs for desktop and phone that look like your brand.
- Creative and art directionKeeping every photo, page and campaign true to one brand vision.
- Branding and identityLogos, colors and type that belong to you and work everywhere.
- Design systemsA kit of reusable parts that keeps every new page consistent.
- Motion and interactionAnimation and small interactive touches that make the store feel alive.
- Photo and video directionWorking with your photographers so every shoot gives you pictures the store can use.
- CopywritingWords that tell your story and help people find you in search.
- Packaging designBoxes and labels that carry the brand into the customer's hands.
- Content planningDeciding what to say at each point in the customer's journey.
- Design reviewsOversight that keeps designs on standard while they're being built.
Your brand has somewhere to go. Let's get it there.
Tell us about your store and what you need from this work. We'll reply with a plain answer on scope and timing.