First-time visitors understand your brand quickly and feel ready to buy.
We design the parts of your store that first-time shoppers see: the homepage, collection pages, product pages and the first pop-up. A new visitor needs to learn who you are, trust you enough to pay, and find a product fast. We add a clear brand story, reviews, shipping and returns details, and easy paths to your best sellers.
Earning trust from strangers
Returning customers already trust you. New ones arrive from an ad or a post knowing almost nothing. We design for that visitor, answering sizing, shipping and return questions early, and we check every page on real phones and computers before launch.
What’s included
- 01
Homepage and collection pages aimed at new visitors
- 02
Reviews, shipping and returns shown where they count
- 03
First-visit offer or pop-up designed to match
- 04
Pages checked on real phones and computers
Answer questions early
A first-time shopper leaves when a question goes unanswered. We put the answers about fit, shipping and returns where people look for them, before they have to go searching.
More in customer relationships
Customer relationships
- Joined-up customer dataGetting your tools to share data, so each customer gets a consistent experience.
- Behavior-based targetingAdjusting what shoppers see based on what they do.
- Personalized landing pagesPages built for one audience or one campaign.
- On-site conversion fixesDesign and layout changes that turn more visits into orders.
- Marketing setup reviewA look at your marketing tools and how well they connect.
- Marketing tool cleanupSimplifying your marketing tools so they work better together.
- Audience profiles and targetingSharper audience profiles for more focused marketing.
- Advanced Klaviyo setupCustom setups inside Klaviyo for smarter email and automation.
- Advanced segmentsGrouping customers by how recently, how often and how much they buy.
- Growth roadmapAn ongoing plan for what to test and improve next.
Your brand has somewhere to go. Let's get it there.
Tell us about your store and what you need from this work. We'll reply with a plain answer on scope and timing.