Los Angeles

Know your customers, and show each one what matters to them.

We connect your tools so they share what they know about each customer, group shoppers by how they buy, and adjust what they see on your store and in their inbox.

11 services

What’s included

Take one of these on its own or several together. Each is scoped to your store before any work starts.

Hands raising glasses of wine over a shared dinner table
  1. 01

    Joined-up customer data

    Getting your tools to share data, so each customer gets a consistent experience.

  2. 02

    Behavior-based targeting

    Adjusting what shoppers see based on what they do.

  3. 03

    Personalized landing pages

    Pages built for one audience or one campaign.

  4. 04

    On-site conversion fixes

    Design and layout changes that turn more visits into orders.

  5. 05

    Marketing setup review

    A look at your marketing tools and how well they connect.

  6. 06

    Marketing tool cleanup

    Simplifying your marketing tools so they work better together.

  7. 07

    Audience profiles and targeting

    Sharper audience profiles for more focused marketing.

  8. 08

    Advanced Klaviyo setup

    Custom setups inside Klaviyo for smarter email and automation.

  9. 09

    Advanced segments

    Grouping customers by how recently, how often and how much they buy.

  10. 10

    Growth roadmap

    An ongoing plan for what to test and improve next.

  11. 11

    Design for new customers

    Store design aimed at winning and converting first-time shoppers.

Personal, not creepy

Good personalization feels like a helpful shop assistant. We use the information customers have shared with you, and only in ways they'd expect.

More in growth

Your brand has somewhere to go. Let's get it there.

Tell us what you sell and what you'd like customer relationships to do for it. We'll reply with a plain answer on scope and timing.