A clear, ranked list of what to fix in your store and why.
We review your store from a shopper's point of view, on real phones and computers, and combine what we see with your analytics, customer reviews, support emails and established ecommerce practice. You get a written report with each issue, the evidence behind it and a recommended fix, ranked by likely impact and effort.
Evidence over opinion
Generic advice about online stores is easy to find and rarely fits a specific brand. We tie every recommendation to something real: a spot where analytics show people leaving, a question customers keep emailing about, a step that fails on a phone. That way you know why each change is worth making.
What’s included
- 01
A walkthrough of your store on real devices
- 02
Review of analytics, reviews and support messages
- 03
A written report with screenshots and fixes
- 04
A call to walk through the findings together
Show the reason
A recommendation without evidence is only a preference. We show you where each finding came from, so you can decide with confidence and explain the change to your team.
More in shopping experience
Shopping experience
- Shopping experience (UX) designDesigning each step from first visit to checkout, guided by how people actually shop.
- Testing with real shoppersWatching real people use your store to see where they get stuck.
- Menus and site structureOrganizing menus and collections so shoppers find things quickly.
- Feature prioritiesChoosing the features that will make the biggest difference first.
- WireframesSimple page layouts that settle what goes where before design starts.
Your brand has somewhere to go. Let's get it there.
Tell us about your store and what you need from this work. We'll reply with a plain answer on scope and timing.