When your email setup breaks, someone who knows it fixes it fast.
We fix problems in your Klaviyo or Mailchimp account when they come up. That might be a flow that stopped sending, a form that no longer collects addresses, product details missing from emails, or a Shopify connection that dropped. We find the cause, repair it, and tell you in plain words what happened and how to spot it next time.
Fixes that stay fixed
Quick patches often hide the real problem until it returns in your busiest week. We trace each issue to its source, such as a broken app connection or a trigger set up wrong (the trigger is the event that starts a flow), and write down the fix so your team can recognize it later.
What’s included
- 01
Diagnosis of broken flows, forms and data syncs
- 02
Repair of Shopify and app connections
- 03
Plain-language note on the cause and the fix
- 04
Follow-up check that sending is back to normal
Explain the fix
Fixing something you do not understand leaves you dependent on us. We explain each repair so your team knows what changed and can handle the smaller version of it themselves.
More in email and text
Email and text
- Email and text program managementRunning your email and text marketing from end to end.
- Klaviyo setup and movesMoving you to Klaviyo and setting it up properly: lists, data and connections.
- List growthBetter sign-up forms and steady ways to grow your list.
- Campaign calendarPlanning and running campaigns around your launches and sales.
- Automated flowsEmails and texts that send themselves at key moments, like a new sign-up or a left cart.
- Email and text strategyA plan for growing your program over the coming year.
- Campaign design and buildCampaigns that look like your brand and work in every inbox.
- DeliverabilityKeeping emails out of spam folders, with list cleaning and careful sending.
- Loyalty and subscriptionsChoosing and setting up loyalty and subscription programs that raise repeat buying.
- ReportingRegular reports on what your emails and texts earn, with next steps.
Your brand has somewhere to go. Let's get it there.
Tell us about your store and what you need from this work. We'll reply with a plain answer on scope and timing.