The right email or text reaches each shopper at the right moment, automatically.
We build and tune automated flows, the emails and texts that send themselves when a shopper does something. That covers the welcome series for new sign-ups, reminders for left carts and browsed products, thank-you and review requests after purchase, and win-back messages for customers who have gone quiet. Each flow is written in your brand's voice and tested before it goes live.
Small team, always on
A founder cannot personally follow up with every shopper who leaves a cart. Flows do that work around the clock. We start with the few flows that matter most for your store, check every branch and link on real phones, and only text shoppers who opted in to marketing texts.
What’s included
- 01
Welcome series for new email and text subscribers
- 02
Left cart, browse and checkout reminders
- 03
Post-purchase thank-you and review requests
- 04
Win-back flow for customers who have lapsed
Judged by orders
We judge a flow by the orders it brings in, not by how many people opened it. A flow that does not earn its place gets rewritten or switched off.
More in email and text
Email and text
- Email and text program managementRunning your email and text marketing from end to end.
- Klaviyo setup and movesMoving you to Klaviyo and setting it up properly: lists, data and connections.
- List growthBetter sign-up forms and steady ways to grow your list.
- Campaign calendarPlanning and running campaigns around your launches and sales.
- Email and text strategyA plan for growing your program over the coming year.
- Campaign design and buildCampaigns that look like your brand and work in every inbox.
- Technical helpSupport when something in your email setup breaks.
- DeliverabilityKeeping emails out of spam folders, with list cleaning and careful sending.
- Loyalty and subscriptionsChoosing and setting up loyalty and subscription programs that raise repeat buying.
- ReportingRegular reports on what your emails and texts earn, with next steps.
Your brand has somewhere to go. Let's get it there.
Tell us about your store and what you need from this work. We'll reply with a plain answer on scope and timing.